SEC-L003

For Jeju Island and other island regions, additional air and shipping charges may apply.

Please note that extra shipping fees may also be incurred depending on the weight and size of the product.

For same-day overseas orders, two batches are placed at 3 PM and 5 PM by the distributor.

On average, domestic stock ships within 2-3 days after payment, while overseas stock ships within 3-15 days after payment confirmation
(For remote and island areas, delivery may take an additional 1-2 days.)

If the shipping delay exceeds the expected shipping date, we will provide compensation for the delay.

Please note that payments made after 5 PM on Friday will be processed on Monday.

Orders placed on holidays (Saturday, Sunday, and public holidays) will be prepared on the next business day.

PandaParts acts as an agent or distributor for global suppliers, offering convenient purchasing services for these products.

Courier Service - Logen Courier (1588-9988)
(Delivery can be expected within 1-2 days after dispatch, though delays may occur depending on the courier's circumstances.)

Quick Service - Quick service is available at the buyer's expense (cash on delivery).

Quick service is available only in certain areas of Seoul and Gyeonggi Province.

Other forms of freight delivery are not supported.

For overseas stock items, we handle all import and customs clearance processes on your behalf when you place an order.

You can order quickly and conveniently without the hassle of customs clearance checks.
However, in the case of certain items, there may be a request for customs duty payment before shipment if applicable.

Exchanges are possible within 20 days of receiving the product if the following issues occur:

• The delivered product has defects or functional problems.

• For overseas stock items, refunds or cancellations are not allowed for non-defective products (e.g., change of mind, order mistakes) according to the supplier's policy.

• Products ordered with specific specifications, as well as cut or reel-manufactured items, are not eligible for exchange or return.

• Refunds may not be available for components sensitive to ESD (Electrostatic Discharge).

• However, depending on the product, return shipping costs may include overseas shipping fees (40,000 KRW).

• For items purchased through a separate quotation, cancellations and returns may not be allowed.

• Mil-Spec products cannot be canceled or returned.

• Parts designated as 'non-cancellable / non-returnable' in advance are not eligible for return or refund.

• Returns guaranteed by the manufacturer depend on the manufacturer’s return/exchange policy.

• For technical inquiries regarding parts, please contact the respective manufacturer.

• Parts designated as Chip Outpost products cannot be returned.

• Force Majeure: We are not liable for delays in delivery or failure to meet obligations due to reasons beyond reasonable control, including but not limited to product allocation, raw material shortages, labor disputes, transportation delays, unforeseen circumstances, natural disasters, acts or omissions of third parties, acts or omissions of administrative or military authorities, government priorities, fire, strikes, floods, severe weather, computer failures, terrorism, epidemics, quarantine restrictions, riots, or war.

For exchanges, you must return the product through Logen Courier.

If you request an exchange/return using a different courier or by cash on delivery, the package will be returned without notice.

All products are subject to price changes and stock depletion depending on supplier circumstances.

• Due to sudden exchange rate fluctuations, additional charges may be requested. We ask for your understanding.

For inquiries regarding product usage, please contact the manufacturer directly.

PandaParts offers a service to facilitate easy and fast purchases on behalf of the distributor/agent/manufacturer of the product.